Latest News

09 September 2022

Job Vacancy

 

RECEPTIONIST

 

 

We have an exciting opportunity to work in a busy Equine Veterinary Practice & we require a Receptionist to join our fantastic team.

 

Duties for this role include but are not limited to:

 

• Reception work – dealing with clients both on the phone & in person
• Data entry & invoicing
• Processing payments
• Processing Insurance Claims to deadlines

 

The position is full time, 40 hrs per week to include alternate Saturday mornings. The successful applicant must have the following:

 

• Excellent customer service & communication skills
• Strong organisational & administrative skills
• Good all round equine knowledge is essential
• Excellent computer skills, especially Microsoft office.
• Positive attitude with an enthusiasm to take on new challenges.
• Be an honest reliable team player with high standards.
• Previous experience working in a veterinary practice would be advantageous.

 

We can offer excellent working conditions with a friendly team, 30 days holiday to include bank holidays, Staff discounts, Health Shield & Company pension scheme after probation period.

 

To be considered for this position please send your CV to The Office Manager christine.cotton@gillivervet.co.uk

 

Closing Date: Friday 7^th October 2022

08 August 2022

CASTRATION PROMOTION

Please ensure you meet the offer criteria before calling to book your appointment

03 March 2021

TARGETED WORMING PLAN

 Targeted Worming Plan Guide

Worming advice for horses and ponies has changed a lot over recent years because of increasing resistance of worms to wormers, and what we now know to be unnecessary overuse of wormers. At Gillivervet we recommend a more targeted approach to worming, with the use of faecal worm egg counts, tapeworm blood tests and worming only if necessary. The aim of a targeted worming plan is to prevent clinical disease, whilst minimising the selection pressure for resistance. We would encourage yards to join the scheme together and where possible have one point of contact for one of our vets to contact and advise on treatments.

What’s included? £69

3 worm egg counts during the year spaced during the grazing season - Spring, Summer and Autumn.

A questionnaire to determine your horse’s risk of worm infestations.

A tapeworm blood test, with a free of charge visit.

Following faecal worm egg counts your results will be text to you and we will let you know the most appropriate wormer.

A vet will review your answers to the questionnaire, worm egg count results, and call you following the tapeworm test result and Autumn egg count result to decide what autumn worm treatment is most appropriate.

Discounted wormers.

 

Interested?

Please call reception on 01257 483161 or email office@gillivervet.co.uk to sign up. We will need your email to send out the questionnaire.

03 March 2020

COVID-19 (Coronavirus)

**COVID-19 UPDATE**

We would like to reassure all of our clients that Gillivervet will try and maintain as normal a service as possible in these challenging times. The well-being of our clients, their horses and our staff is our absolute priority, and you can be assured that we are doing everything possible to keep everyone safe. We are putting systems in place for vets to work remotely and we will do our utmost to service our clients.

As the situation changes, we may have to alter our working practices, but for the time being we will continue to offer a full service.

If any clients with appointments are self-isolated or are feeling unwell, then please inform the reception team as soon as possible so we can work out the best way to deal with your horse.

If you are bringing your horse to the practice we ask that you do not attend if you are feeling unwell, have been in contact with someone who is unwell or are living in the same household as someone who is self isolating.

On arrival at the practice, please ring reception and remain in your car/horsebox, and a member of staff will come out to deal with you. Please do not enter the building and please minimise the amount of people attending with you/your horse.

We thank you for your understanding and will update as soon as anything changes.

Thankyou - Team Gillivervet

01 January 2020

FLEXIBLE VISIT TIMES

FLEXIBLE VISIT TIMES

01 January 2018

RCVS Practice Standards

RCVS Practice Standards Awards Scheme

We were recently assessed by the RCVS Practice Standards for an award in Client Service.

We are pleased to report that we were awarded outstanding for Client Service.

The following are the comments from the assessors report.

"This practice demonstrated a very high level of internal communication and had excellent systems for liaising with and informing clients of available services"

"Facilities were impressive, very well organised and spotlessly clean"

"All members of this team should be very proud of the exceptionally high standards of service they provide for their patients and clients. I very much hope they will apply for other Awards.